What delivery options are there?

Hot Buttered offers a convenient door to door service.

  • Courier – We deliver directly to your home or office anywhere in South Africa. Tracking details are supplied to you via email as soon as the courier has collected your order. From there you know that your order is on its way. 

What will delivery cost me?

  • We charge a flat rate of R85 for orders.

How do I track my order?

  • We use The Courier Guy for all our online orders. You will receive an email notifying you that the courier has collect your order attached with a tracking/waybill number. Please visit the Courier Guy website with your tracking/waybill number on hand to track your order www.thecourierguy.co.za

When do I get it?

  • The delivery time may vary depending on your location.
  • We ship out products Monday to Friday at 3pm. 
  • Orders placed after 3pm will be shipped the following day.
  • Orders placed on the weekend will be shipped on the following Monday.
  • Orders placed on a Public Holiday will be shipped on the next working day.
 Product TypeI live in a CityI live in a Regional or Remote AreaI live in a Remote Area
ApparelOn average delivered within 3 working daysOn average delivered within 3 working daysOn average delivered within 4 working days
Accessories On average delivered within 3 working daysOn average delivered within 3 working daysOn average delivered within 4 working days
SkateboardsOn average delivered within 3 working daysOn average delivered within 3 working daysOn average delivered within 4 working days
BodyboardsOn average delivered within 3 working daysOn average delivered within 3 working daysOn average delivered within 4 working days
Surfboards In StockOn average delivered within 3 working daysOn average delivered within 3 working daysOn average delivered within 4 working days
Custom SurfboardsOn average delivered within 2-3 weeksOn average delivered within 2-3 weeksOn average delivered within 2-3 weeks

Does Hot Buttered SA ship internationally?

  • We mainly service South Africa and it’s neighbouring countries. Email info@hotbuttered.co.za with the product in question and we’ll see what we can do!

WE USE WHAT WE SELL

We test and use our products to the highest standards
Our blog is full of great stories and tips about the products we sell.

SUPER FAST DELIVERY

Orders arrive in 2-3 business days. We strive to make sure each order is sent within hours of purchase. If you order before 11AM on weekdays your package is guaranteed to ship that day.

SECURE ORDERING

Every transaction is secured, and processed via PayFast.

CUSTOMER SATISFACTION

On the occasion that we don’t have your item in stock we will order directly from our supplier and have your order to you within 3 weeks, or offer you a refund. But hey, better late than never!